Refine your search:
L. Biff Motley
- 16
-
Measuring Customer Satisfaction
Textbooks — by Myers - Cengage Learning (2000) - Hardback - ISBN 0877572763 9780877572763 Manufacturer's Model 0877572763 Brand Cengage Learning Shipping Availability US, Ground In Stock in stockMore…
-
Making Customer Satisfaction Happen
Textbooks — by Mcnealy - Springer (1996) - Paperback - ISBN 0412786303 9780412786303 Manufacturer's Model 0412786303 Brand Springer Shipping Availability US, Ground In Stock in stockMore…
-
Customer Satisfaction Measurement
Textbooks — by Naumann - Cengage Learning (1995) - Hardback - ISBN 0538844396 9780538844390 Manufacturer's Model 0538844396 Brand Cengage Learning Shipping Availability US, Ground In Stock in stockMore…
-
Customer Satisfaction Measurement Simplified : ...
Textbooks — by Terry G. Vavra - American Society for Quality (2002) - Hardback - ISBN 0873895002 9780873895002 Manufacturer's Model 0873895002 Brand American Society for Quality Shipping Availability US, Ground In Stock in stockMore…
-
Measuring Customer Satisfaction and Loyalty
Textbooks — by Bob E. Hayes - American Society for Quality (2008) - Hardback - ISBN 0873897439 9780873897433 Manufacturer's Model 0873897439 Brand American Society for Quality Shipping Availability US, Ground In Stock in stockMore…
-
Finding the Profit in Customer Satisfaction : ...
Textbooks — by Jonathan D. Barsky - McGraw-Hill Publishing Company (1999) - Paperback - ISBN 0809228432 9780809228430 Manufacturer's Model 0809228432 Brand McGraw-Hill Publishing Company Shipping Availability US, Ground In Stock in stockMore…
-
Personal Selling : Achieving Customer Satisfaction and ...
Textbooks — by Rolph Anderson and Alan Dubinsky - Cengage Learning (2004) - Hardback - ISBN 0618356908 9780618356904 Manufacturer's Model 0618356908 Brand Cengage Learning Shipping Availability US, Ground In Stock in stockMore…
-
Beyond Customer Satisfaction to Customer Loyalty : The ...
Textbooks — by Keki R. Bhote - American Management Association (1996) - Paperback - ISBN 0814423620 9780814423622 Manufacturer's Model 0814423620 Brand American Management Association Shipping Availability US, Ground In Stock in stockMore…
-
Improving Customer Satisfaction, Loyalty, and Profit : ...
Textbooks — by Michael D. Johnson and Anders Gustafsson - John Wiley & Sons, Inc. (2000) - Hardback - ISBN 0787953105 9780787953102 Manufacturer's Model 0787953105 Brand John Wiley & Sons, Inc. Shipping Availability US, Ground In Stock in stockMore…
-
Customer Satisfaction is Worthless, Customer Loyalty is ...
Textbooks — by Jeffrey Gitomer - National Book Network (1998) - Hardback - ISBN 188516730X 9781885167309 Manufacturer's Model 188516730X Brand National Book Network Shipping Availability US, Ground In Stock in stockMore…
-
Improving Your Measurement of Customer Satisfaction : A ...
Textbooks — by Terry G. Vavra - American Society for Quality (1997) - Hardback - ISBN 0873894057 9780873894050 Manufacturer's Model 0873894057 Brand American Society for Quality Shipping Availability US, Ground In Stock in stockMore…
-
Customer Satisfaction
Textbooks — by Dru Scott - Axzo Press (2000) - Paperback - ISBN 1560525231 9781560525233 Manufacturer's Model 1560525231 Brand Axzo Press Shipping Availability US, Ground In Stock in stockMore…